Management Information System

The course familiarizes students with information technology applications specific to the hospitality industry. Beginning with a brief introduction on the strategic significance of information technology in the hospitality industry and a general survey of technological developments in various hotel operations areas—e.g., reservations, guest tracking, rooms management, inventory control, restaurant systems, electronic cash registers and point-of-sale devices, bar and beverage systems, and telephone and security-management systems, etc.—a substantial portion of the course is thereafter devoted to giving students hands-on exposure in various computer applications currently in use within the industry, particularly for hotel management and food and beverage. Students will be provided adequate hands-on introduction to current versions of the Fidelio Property Management System software and other widely-used hotel management software.