Housekeeping Procedures – Room Operations 2

This course presents a systematic approach to managing housekeeping operations in the hospitality industry. It stresses the industry work standards and ethical requirements pertaining to the effective upkeep of rooms, public areas and other housekeeping areas of responsibilities. This course includes practical application of management principles such as training method, developing a staffing guide, adopting alternative scheduling methods, and motivating the housekeeping staff. Furthermore, it will allow hands-on experience on selected areas using equipment, tools, forms, and stocks essential to run an effective housekeeping department and finally, an opportunity to observe actual housekeeping operation and administration.